MyStart prices its program at $299 a month in its own FAQ, and at $6 a day inside its own intake. The homepage promises no membership fees; the refund policy bills one.
MyStart Health sells GLP-1 weight loss and nothing else. There are no other treatment categories in its navigation or its footer, and no per-drug pages at all.
The company is MyStart Health LLC of 254 Chapman Rd, Newark, Delaware. It says plainly that it is not the pharmacy: "MyStart Health is not a pharmacy and does not manufacture, dispense, or prescribe medications."
What it actually costs
Unspecified GLP-1
unspecified GLP-1 price ladder
Plan
Per month
Charged today
Month to month · advertisedSource
The MyStart program starts at $299/month, excluding any discounts.https://mystarthealth.com/ — read 2026-09-03
$299
$299
⛔ The molecule is not recorded because MyStart does not name one. Its own words are "The GLP-1 medications offered by MyStart Health are compounded formulations prepared by licensed U.S. pharmacies", and /semaglutide, /tirzepatide, /products, /medications and /pricing all return 404. ⚠ FDA's 2025 letter says the site offered compounded semaglutide, but that is the agency's observation of the site a year ago and not a claim the company publishes today — reading the current catalog off it would be our inference, not their statement. ⚠ One price covers every variable the intake asks about: drug, dose, a 4-week or 12-week supply, and monthly or 3-month billing. None of those is priced separately anywhere on the site.
The site publishes one price, in an FAQ answer: "The MyStart program starts at $299/month, excluding any discounts." That figure is said to cover physician evaluations, follow-ups, the prescription, the medication, any blood work and shipping.
A second price appears inside the company's own intake. A trust-badge graphic on screen five reads "US Certified Pharmacy - As low as $6/day + FREE FEDEX Shipping". Six dollars a day is not $299 a month, and neither figure says which drug, which dose or which plan length it applies to, so the two cannot be reconciled from anything the site says.
A price lock is advertised and then qualified. The homepage: "Order today and the price you pay will never change." The FAQ: "The price of medication and ongoing care will never increase from your base plan amount, EVEN if your dosage increases in subsequent months (excluding our first-time discount)." What the first-time discount is, and whether $299 already reflects one, is not stated.
The full breakdown — what is included, what is extra, and what happens at higher doses — is on the MyStart Health cost page.
Who it's wrong for
Anyone comparing on price. There are two published starting figures and no way to tell which applies to them.
Anyone who took the no-membership-fee promise at face value. The refund policy calls the same charge a membership fee and will not refund a membership period once it has begun.
Anyone who wants a price for their own dose and plan. The intake asks about drug, dose, supply length and billing interval, and the site prices none of those combinations.
Anyone who wants to know which pharmacy fills the prescription. None is named.
The American checks
Prescriber licensed in your state
Not stated
Pharmacy named
Not named
What you get
503A compounded, named twice in the company's own words — the home page cites "the Federal Food, Drug, and Cosmetic Act (Section 503A)" and the disclosures page "Section 503A of the FDCA for traditional compounding". 503B appears nowhere
Overseas fulfillment
None disclosed
Support hours
Monday-Friday 9am-7pm / Saturday: 10am-4pm (EST)
These are the checks this site applies to every company — how we review. Not stated means we could not find it on their site, which is a finding about the site, not about the company.
On the record7 sourcing notes — every price with the page it was read from, and what we could not find
Read September 3, 2026: eight public pages on mystarthealth.com — the home page and its FAQ, /legal/terms-and-conditions, /legal/disclosures, /legal/refund-policy, /legal/medication-safety-information, and the intake flow — plus a walked intake. A nonsense path returns 404 on this host, so the absences below discriminate. ⚠ /semaglutide, /tirzepatide, /products, /medications and /pricing all return 404, so the home page is effectively the whole public surface.
★ The published price, verbatim from the home page FAQ: "How much does the program cost? The MyStart program starts at $299/month, excluding any discounts. This all-inclusive pricing covers physician evaluations, follow-up appointments, unlimited access to clinicians, monthly prescriptions, a 4-week or 12-week supply of medication (depending on your chosen plan), any necessary blood work, and shipping—guaranteed with no hidden fees."
⛔ THE SECOND PRICE, AND WHERE IT LIVES. A trust-badge graphic inside MyStart's own intake, screen five, reads "US Certified Pharmacy - As low as $6/day + FREE FEDEX Shipping", beside a panel reading "Same Price for All Dosages. Free Fast Shipping. No membership or hidden fees EVER!" ⚠ That graphic presents itself as a Forbes Health and WebMD placement; it could not be found on forbes.com or webmd.com and is recorded as a claim MyStart publishes about itself, not as a third-party citation. ⛔ No monthly total is printed beside the daily figure and none is computed here.
⛔ THE MEMBERSHIP FEE IS DENIED AND CHARGED ON THE SAME DOMAIN. Home page hero, twice: "No Membership fees! Everything you need in included". Refund policy, section one: "All-Inclusive Membership Program — Your membership fee provides access to a complete wellness program that includes: Unlimited telehealth consultations... This bundled program is charged on a monthly basis", and later it lists "Completed or partially completed membership periods" among the situations it will not refund. The FAQ on the same page as the denial says "Monthly plans are auto-billed and auto-shipped each month."
FDA warning letter 714755, issued September 9, 2025, category “Unlawful Sale of Unapproved and Misbranded Drugs to United States Consumers Over the Internet (Telehealth)”. ⚖ It is addressed to “Matthew Stern, CEO MyStart Health LLC.” ⛔ ATTRIBUTED ON THE DOMAIN, which is stronger than a name match: the letter states that FDA "reviewed your website content at the internet address https://www.mystarthealth.com in August 2025 and has observed that your website offers compounded semaglutide." The support address on the letter is on the same domain. ⚠ The letter's postal address reads "254 Chapman Rd. STE: 208 #17801 Newark, DE 19702" against the site's own "254 Chapman Rd. STE: 209 #17801" — one suite digit apart, recorded rather than reconciled. The finding is that two claims FDA found on the site, "Generic Ozempic" and "Save with generics that offer the same active ingredients and results.", are false or misleading under sections 502(a) and 502(bb) of the FD&C Act. ⚖ A letter discloses and does not disqualify; it does not gate this listing.
★ Neither cited phrase is on the site now. "Generic Ozempic" and "same active ingredient" return zero occurrences across the eight pages captured. ⚠ That is a census of the whole public surface rather than a full crawl, which on this site is close to the same thing — there are no product pages to check.
Not stated, and searched for. No pharmacy is named: the safety page says only that medications "are compounded prescriptions prepared by licensed compounding pharmacies". Nothing states that a prescriber is licensed in the patient's own state; what is claimed is "Our doctors are US-licensed and board-certified", which is a different sentence, and that row reads not stated on that basis. Fulfillment is claimed as domestic — "All medications are produced and processed in US facilities that meet strict USP standards" — and overseas fulfillment returns zero hits across the corpus.